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Platform Modernization
Explore how we modernize legacy platforms and technology environments to improve performance, flexibility, and long-term scalability.
CCaaS Implementation & Managed Services
Allied Trust Insurance
IVR, chat & SMS workflows built for an insurance company. Platform limitations navigated, RingCentral deployed for SMS, long-term managed services retained.
CX Advisory & Implementation
Brivo
Zoom Contact Center selected over NiCE CXone for a cloud-based access control firm. Vendor evaluation, implementation & ongoing managed services delivered.
Custom Application Development
Liquid Mobile IV
Fragmented practice management systems unified into a single platform for a multi-city mobile IV healthcare provider. 30% operational efficiency gain across scheduling, pharmacy & billing.
Custom Application Development
VFW
MALTA — a purpose-built association management system — replaced an old mainframe and off-the-shelf software for the VFW Auxiliary, the oldest veteran service organization in the United States.
Application Modernization
Moore RMG
AS400 & VB.NET legacy systems replaced by a unified cloud platform for a direct response organization. 30% operational efficiency gain, 20% improvement in client reporting.
Custom Application Development
NAIA
Athlete eligibility processing rebuilt from fragmented manual workflows into a single automated platform. 40% faster, 45,000 applications, 250 colleges.